SIX SIGMA CONCEPT
Six Sigma is a powerful enabler for delivering breakthrough improvements in business/financial results through delighting customers and driving operational excellence across the enterprise (i.e. minimizing total cost of operations). It focuses on those factors that are critical to the customer and business (CTQ's – critical to quality). Six Sigma can be applied to any process; be it operations service or business related.
· Problem Solving (defect elimination) – links with G8D
· Process Improvement (defect elimination) – links with Kaizen,SGA ,Lean, TPM
· Product and Process Design / Re-engineering (defect prevention)
Concentrates focus on what is critically important for the Customer and driving operational excellence.
Contains a powerful suit of tools within an integrated and coherent methodology that has a proven industrial track record. Incorporates a rigorous system of performance management.Process focused.
Delivers results through numerous projects that directly align to business level metrics
Process complexity increases the effort required to apply methodology – removing NVA using Lean techniques first significantly improves effectiveness.Not suitable for "quick-fix" or emergency containment actions use in conjunction with G8D
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